01
Make the phone number a one-tap call
Estimated effort: 20–40 minutes
Why this was raised: Illustrative finding: the public page shows a business phone number, but the scanned HTML does not expose a tel: link.
Implementation
- Wrap the same public business number in a tel: link.
- Put the call action in the mobile header.
- Repeat it after trust proof and near the bottom of the page.
- Track the tap as phone_click.
Starting point
<a href="tel:+15551234567" aria-label="Call Example HVAC Co">Call Example HVAC Co</a>
Done means verified
- Tap it on a real phone.
- Confirm the correct number opens in the dialer.
- Confirm phone_click fires once.
02
Give non-callers a short service-request form
Estimated effort: 1–3 hours
Why this was raised: Illustrative finding: no standard or recognized embedded lead form was visible on the scanned conversion path.
Implementation
- Use name, phone or email, ZIP code, service needed, and optional details.
- Do not require an account.
- Route the lead to a monitored destination.
- Track successful submissions.
Starting point
Need help from Example HVAC Co?
Tell us what you need and the best way to reach you.
Name
Phone or email
ZIP code
Service needed
Optional details
[ Request service ]
Done means verified
- Submit from a phone.
- Confirm the lead arrives.
- Confirm the visitor sees success and lead_form_submit fires.
03
Measure actions that can become revenue
Estimated effort: 1–3 hours
Why this was raised: Illustrative finding: a common analytics or tag-manager installation was not visible in homepage source. This must be verified before installing anything new.
Implementation
- Verify existing analytics first.
- Create separate events for calls, forms, bookings, and quotes.
- Preserve campaign parameters where practical.
- Test from mobile and desktop.
Starting point
phone_click
lead_form_submit
booking_complete
quote_request
Done means verified
- Each test action appears in real-time analytics.
- Calls and forms are separate events.
- Campaign-tagged test visits retain source information.